Frequently Asked Questions

"We Change Tire" is a mobile tire installation service that brings the tire shop to your doorstep, whether you're at home, work, or elsewhere.

You can reach us by calling (844) 919-TIRE or emailing Info@WeChangeTire.com. Our team is ready to assist you!

Simply visit our website, enter your location to find nearby services, choose your tires, select a service time that works for you, and confirm your appointment.

You will need to provide your zip code, tire details (which can be selected via Car Plate Number, Tire Size, or VIN Number), and your personal information such as name, email, and phone number.

Yes, you pick the location—whether it's your driveway, workplace, or another safe location off the road.

After approving the tire service quote, you pay 10% upfront. The remaining balance is due upon service completion, payable through credit card as our services are cashless.

No, our quotes are all-inclusive, covering labor, tire disposal fees, and any service charges. The price we quote is the price you pay.

Please ensure your vehicle is parked in a safe location with ample space around it (at least 5 feet, or 10 feet if under a cover), disable any vehicle alarms, and provide the wheel lock key if applicable.

The installation time can vary, but we aim to complete most services within an hour, depending on your tire condition and requirements.

Absolutely. We adhere to all safety standards and regulations to ensure a safe and efficient service for both our customers and technicians.

We stand by the quality of our work. If you encounter any issues after our service, please contact us immediately, and we will address the problem as quickly as possible.

The regular checking of tire pressure is of great importance for road safety. So much for theory - but how often is the air pressure in the tires checked in practice? For the vast majority of drivers, workshops measure the tire pressure only twice a year, along with changing tires and checking for imbalances. When a tire loses air, it often happens gradually and is only detected when the air pressure reaches the minimum amount. A tire can keep losing air due to the following factors: Damage or hairline cracks in the rim can cause the loss of tire pressure. Often, however, the cause lies with the tire valve, we at We Change Tire can help. The valve is defective: Air escapes slowly from the wheel when the valve is defective, or the valve cap was inadvertently not closed correctly during the last tire inflation at the gas station The valve is not positioned correctly: The tire loses air when after changing the tire the valve is not put correctly on the opening of the rim TIP: Whether the source of the error is the valve can be determined quite easily with the help of a spray bottle and a little detergent. Spray tire, rim and, valve generously. Bubbles forming around the area of concern are an indicator that the tire keeps losing air. Valve is blocked by contamination: Even small stones or grains of dust blocking the valve can cause tire pressure loss. TIP: By pressing the valve pin several times, the air escapes at high pressure. With a little luck, this will blow the dust grains out of the valve. After inflating the tire with the suggested air pressure, there should be nothing to prevent you from continuing your journey safely!

The term tire balancing refers to the correction of an imbalance of a tire. Attaching counterweights eliminates the uneven distribution of the tire weight. This so-called tire balancing allows the tire to run smoothly.

Tire balancing is important: for safety, for your wallet and for driving comfort! At a speed of 63 mph, an imbalance of ten grams has the effect of 2.5 kg due to the centrifugal force. What is the result of this? The steering wheel flutters and the car is harder to steer. In addition, the tires and wheel bearings are subject to a lot of stress, which increases damage and repair costs. Regular tire balancing is essential to prolong the life of tires and to avoid wear, vibrations, and annoying noises. In summary: Tire balancing is important for… higher safety due to a shorter braking distance and optimal functioning of ABS and ESP more driving comfort by avoiding vibrations at the steering wheel and in the interior less wear and repair costs due to less stress on tires and wheel suspension

It is a commonly asked question among drivers when changing their tires. The answer is quite clear: Yes! No matter whether it is a static or dynamic imbalance: A wheel imbalance and the resulting consequences in regards to safety and driving comfort should not be underestimated. In the FAQ section on balancing tires we want to answer frequently asked questions. Why do you have to balance tires? What happens if you do not balance tires and what does wheel imbalance actually mean? You will find the answers and much more information about balancing tires here. Did you know that… ... strictly speaking, you balance the entire wheel (tire + rim) and not only the tire? Nevertheless, it is common to talk about "tire balancing" – just like "changing the tire" usually refers to the entire wheel.

When changing seasonal tires, the tires should be regularly checked for imbalances due to everyday wear and rebalanced if necessary. "tire balancing" is often included in workshop services. In any case, you should balance your tires when the first signs of imbalances appear. When the steering wheel begins to flutter or you feel vibrations when driving, you should have your wheels checked.

Tire balancing requires a special machine - a wheel balancing machine. Therefore, tire balancing is only possible in the car workshop. The wheel is clamped in the machine and the machine initiates the rotation of the wheel. The wheel balancing machine uses sensors to determine if and where an imbalance occurs and how large it is. Counterweights, so-called balancing weights, are then attached to the rim to correct the imbalance and ensure that the wheel runs round and smoothly. The balancing machine shows where exactly these weights are to be attached for tire balancing. How to remove balancing weights, such as adhesive weights, can be found in our FAQ section on removing adhesive weights. In addition to this so-called static balancing, where the wheel is removed from the vehicle, dynamic balancing is another alternative. It is an electronic fine-balancing process in which the rotation of the wheel is tested directly on the vehicle for further imbalances. Reasons for the need to balance the tires again can be brake discs, brake drums, or wheel hubs, which are not investigated during static balancing.

Your (new) tires were just changed, but the wheels do not run smoothly and the steering wheel shakes when driving at a higher speed? A steering wheel shakes when driving at high velocity if the wheel weights are not correctly balanced out after a tire change. A simple rebalancing of the tires can already be the solution to a shaking steering wheel. However, an imbalance of the tires is not the only possible cause. In case repeated readjusting of balancing weights does not solve the problem of a shaking steering wheel, a so-called radial runout can trigger the vibration while driving. This can occur when tires lock up during emergency braking or when your tires hit a curb at high speed. Improper storage and transport errors can also promote the radial run of a steering wheel. It is crucial to examine rims more closely when there is a problem with a shaking steering wheel. Rims are prone to lose balance. It helps to readjust the position of the wheel on the rim to cancel out imbalances and thus to steady the steering wheel. In most cases, this eliminates the annoying steering wheel flutter. Radial runouts cannot always be detected by a balancer. Therefore, sometimes the only way to detect a defect is by test-driving the vehicle and thus to deduce the origin of a shaking steering wheel.

A wheel imbalance occurs when the axis of rotation does not correspond to one of the main axes of inertia. What does wheel imbalance mean? A wheel imbalance is an uneven distribution of the weight of the tire around the center axis that causes the tire not to rotate symmetrically without further adjustment, and the vehicle, therefore, runs non-circular. Wheel imbalances are a common problem. The valve alone can lead to a wheel imbalance when changing the car valve.

A wheel imbalance is caused by wear and tear in everyday situations such as potholes, heavy braking or curb bumping. A reason for sudden wheel imbalances could also be due to lost balancing weights that fell off the rim and were not replaced.

A wheel imbalance is noticeable by the following signs: the steering wheel flutters or vibrates strange noises at high speeds vibrations in the interior at higher speeds the tires have a different profile depth

Dynamic imbalance is only detectable when in motion and is caused by two essential factors – the in- and outside of the rim. As a result, forces act in two different directions and the wheel begins to wobble.

When speaking of static imbalance, the wheel does not wobble as with dynamic imbalance, but it jumps. A balanced tire, which can rotate freely on a horizontal axis, should be able to stop in any position. However, if the wheel does not rotate on a horizontal axis, but in an uneven way due to unequal weight distribution, there is a static imbalance. Dynamic imbalance can only be detected by using a balancing machine.

Your tire loses air, but you can not find a leak? Have you ever thought about changing the car valve? Replacing the car valve is an often neglected yet essential simple task, although it is of enormous importance for driving safety. Check out our FAQ section to learn more about how to change a valve on a car tire, why valves are so crucial, and more on how to change tire valves. A flat tire can have various causes. The tire can lose air due to abrasion, but also due to a hole caused by a foreign body disrupting the material. Another possibility would be a crack in the rim or it could be due to the valve. You should change your car valve when the car valve’s cap is missing or when the car valve is defective or broken.

Tire valves undergo constant high levels of pressure. It is crucial to change the car valve when it is defective. Not enough pressure on tires can lead to a dangerous extension of the braking distance by up to 70% on wet grounds and thus represents an enormous safety hazard. Loss of control or burst tires are also possible consequences of the loss of pressure. In addition to the safety aspect, there is also a monetary aspect that underlines the importance of changing the valve of car tires regularly. Flat tires lead to increased wear on the car and increased fuel consumption. Regular checking of the car tires, changing the tire valves and adjusting the air pressure is therefore of utmost importance.

A good time to have the tires checked and the tire valve changed is the seasonal tire change. Maintenance procedures - just like balancing the tires – are most of the time already included in this service. In general, however, how often a tire valve has to be changed also depends on the type of valve used. While reinforced metal valves have a very long service life and should be replaced earliest after two seasons, the recommended period to change rubber valves is every six months. However, if the valve is defective or leaking before that time, you must act immediately to have the tire valve changed. In general, however, you should check your tires regularly and especially before long journeys. Check the valves for external damage and check whether a protective cap is present. Is there enough air pressure in your tires? Are all balancing weights still there? In case the answer to these questions is yes, you are good to go to have a safe ride.

The tire is losing air. What is the cause of that? Is there a hole in the tire or do I need to change the tire valve? There's a little trick you can do to find out. Mount the tire on a car jack and spray the tire with a spray bottle containing a mix of water and a few drops of detergent. Bubbles emerge if there is a hole. Otherwise, it is probably due to the valve. Then the car valve needs to be changed.

Can a tire be repaired? Yes. Can you change a tire valve yourself? Probably not. Changing the tire valve can be difficult. In addition, the valve is very important for driving safety, so it is important to have a specialist carry out the change of the tire valve.

The protective cap is an important part of the valve. When the cap is missing, you should replace the tire valve by buying a new one. Protective caps on valves prevent dirt, liquids, and other contaminants from increasing the tire. Dirt particles clog the valve and cause it to leak, resulting in a loss of pressure in the tire. Drivers should therefore regularly check the protective cap and change the tire valve if necessary.

Many drivers wonder whether they should switch to hidden tire valves when a change in tire valves is due. These are becoming increasingly popular: they look better and also offer better protection. Hidden tire valves are broader and flatter and have shorter tubes so that they do not protrude beyond the rim protection strip. As a result, the hidden valves cannot be damaged or torn off so easily. However, this type of valve is much more expensive and replacement is more difficult and time-consuming. Therefore, it is up to each individual to decide whether or not to change to hidden tire valves, we at We Change Tire can help. We Change Tire only offers service at your location at a convenient time that works for you.

We take your privacy seriously and implement robust security measures to protect your data. Your personal information is used only to provide requested services and is never sold or shared with third parties.

Yes, you can request access to or deletion of your personal information by contacting our support team.